smartments Wien Heiligenstadt

Front desk opening hours 08:00 - 15:00. The hotel does not have a physical reception and only does self check-in. It is important for the guest to contact the hotel in advance to get the check-in instructions. Contact information is provided in the booking confirmation. Reception opening hours are Monday to Friday from 08:00 to 15:00. Guests must register online with the hotel via a secure link prior to arrival. Guests will receive an email within 72 hours of arrival with check-in instructions. Reception staff will greet guests upon arrival. Information about the type of meals included in the price is indicated in the rate details. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place. Contactless check-in and contactless check-out are available.